Will a frozen pipe burst?

Not always. It may thaw without doing any damage to the pipe. Try turning on the faucet and keeping it running and applying heat to the frozen area until water pressure is restored.

Do chemical drain cleaners damage pipes?

We recommend using chemical drain cleaners very sparingly no matter the type of pipes you have. Drain cleaner can eat away at your pipes because it is caustic.

Why does the toilet keep running?

In most cases your toilet is continuously running because the flapper is not closing properly. Jiggling the handle will often fix the issue. If it doesn’t then your flapper may need replaced.

What is Causing My Faucet to Leak?

Typically a leaky faucet is caused by worn out rubber washers. You can try replacing the washers to fix your leak.

Water Softeners Cincinnati | Quality Comfort

Name: Quality Comfort Home Services
Brand: Quality Comfort Home Services
Rating: 4.9 (1456 reviews)

myqualitycomfort.com

Tired of dealing with hard water in your Cincinnati home? At Quality Comfort Home Services, we specialize in professional water softener solutions designed to protect your plumbing, improve water quality, and make everyday tasks easier—from cleaner laundry to better-tasting water. As a trusted local company, we understand the unique water conditions in Greater Cincinnati area and are here to help you enjoy the comfort and convenience of soft, treated water throughout your home.

Quality Comfort offers reputable brands of water softeners including New North.

How can I tell if I need a water softener?

There are a few signs that your home may have hard water:

Soap scum on sinks, tubs, and shower doors
White, chalky buildup (limescale) on faucets or appliances
Dry, itchy skin and dull hair after bathing
Spots on dishes and glassware
Reduced water pressure from scale buildup in pipes
Your laundry feels rough or looks dingy

You can also have your water tested to measure the hardness level—anything above 7 grains per gallon (GPG) is considered hard and could benefit from softening.

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Water Softener FAQ

Will a water softener save money on plumbing and appliances?

Yes! Hard water causes scale buildup that can clog pipes and reduce the efficiency and lifespan of appliances like water heaters, dishwashers, and washing machines.
Do I need to regularly add salt to the water softener?
If you have a salt-based water softener, yes—adding salt is essential. The system uses salt to regenerate the resin that removes hardness minerals from your water. How often you need to add salt depends on:
- Your water hardness level
- How much water your household uses
- The size and efficiency of your softener
Typically, you’ll need to check and refill the salt every 1–2 months.
How often should my softener be serviced?
Water softeners are generally low maintenance, but regular checkups help keep them running efficiently.

Here is our recommendation:
- Annual inspection by a professional to check for salt bridges, resin bed health, and valve operation
- Clean the brine tank every 1–2 years to prevent buildup
- Monitor for any changes in water quality, which may signal a need for service
How long does a water softener last?

With regular attention, your water softener can last 10–15 years or more.
Can I use a water softener with a well system?

Yes, you absolutely can use a water softener with a well system—and in many cases, it’s strongly recommended.

Well water often contains higher levels of hardness minerals like calcium and magnesium, along with iron, manganese, and sediment.

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$99 Whole Home Plumbing Inspections

Your whole home plumbing inspection checks just that – your whole home! Here are some of the areas we will check:

Water pressure
Washing machine hoses
Washing machine shut-off valves
Gas shut off valves
Water heater thermostat
Water heater general inspection
Water heater flush (if needed)
Expansion tank
Faucets
Sink traps and shutoffs
Main water meter
Main water shut off valve
Pressure reducing valve
Outdoor spigots/hose bibs
Drain flow
All tubs and showers
Garbage disposals
Toilets – includes dye test
Sump pump

“This company is great. Every technician that comes out know what they are doing and always tell me ahead of time what they about to do and give me a good price. I highly recommend them.”

Monica, Google

Water Softeners